Rescue

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The Rescue API enables merchants to reactivate/retry previously rejected subscription orders outside of the standard retry process. Upon successful execution, the order status transitions from REJECTED to RETRY. Merchants can optionally specify a future placement date (place_date), allowing strategic alignment with payment processing windows, operational schedules, and inventory availability.

Authentication

x-api-keystring

Application API Scope — server-to-server, sent in the x-api-key header. See Authentication.

OR
authorizationstring

Storefront API Scope — client-side, scoped to one customer, sent as a signature in the authorization header. See Authentication.

Path parameters

order_idstringRequired
Unique order ID

Request

This endpoint expects an object.
placedateOptional

Optional parameter that specifies the new order place date time. By default it will use “now”. Use yyyy-mm-ddThh:mm:ss as the format for a date time in CST.

Response

200

Errors

400
Bad Request Error
403
Forbidden Error
404
Not Found Error